Delete account
Delete your account and your data.
Deleting is done inside the app and takes effect immediately. Here is how, and exactly what it removes.
In short
- Settings → Teacher profile → Delete my account. It takes effect immediately.
- Works the same if you signed in with Facebook or Google. No password needed.
- Your name, email, sign-in and backup key are deleted. Your phone’s gradebook is not.
- It does not cancel a subscription. Cancel that in Google Play or the App Store first.
Delete it from the app
Open Gradely, go to Settings, then Teacher profile, and scroll to Delete my account. Type DELETE to confirm. It happens straight away and you are signed out. There is nothing to wait for and no password to enter.
If you signed in with Facebook or Google
The same steps. An account created with Facebook or Google has no password, so none is asked for. Removing Gradely from your Facebook or Google settings only stops that sign-in from working; it does not delete your Gradely account, so delete it in the app as well.
What is deleted
Your sign-in, your name, your email address (it is released, so you can register with it again), the link to your Facebook or Google account, and the key your backups are sealed with. Backup files you already saved can never be opened again, by anyone, including us.
What is not
The gradebook on your phone stays exactly as it is; only you can clear that. A record of your plan’s billing history is kept, without your name or email, because Google Play or the App Store may still refer to it. Deleting your account does not cancel a subscription, so cancel that in your store account first or you will be charged again.
Can’t open the app?
Email us from the address on your account and ask for it to be deleted. We will delete it and reply to confirm. If you signed in with Facebook and used a different address there, tell us which Facebook account it was.
Questions about any of this?
privacy@agradely.com